This policy is applicable to all processing of personal data carried out by Immigration Visa and aims to inform the user about the way in which Immigration Visa processes personal data (including details of the type of personal data collected and the purpose of the processing) and respect for the rights of users in relation to their personal data.
If you have any questions about the Privacy Policy, you can contact Immigration Visa through the following means:
The user may establish a direct and effective communication with the Immigration Visa by means of a written communication sent to any of the indicated addresses or by sending an e-mail to the address: atendimento@vistoimmigration.com
Below are the details of the Data Controller of your Personal Data:
In compliance with current regulations on the protection of personal data, in particular:
Visto Immigration collects the personal data in its possession when the user:
Visto Immigration collects information when they visit its website, and especially when filling out registration forms.
The following data is collected: full name, email address, telephone number, date of birth, nationality and home address
As a general rule, when personal data is requested to use a service or access certain content, the delivery of such data will not be mandatory, except in those cases in which it is specifically indicated that it is a data required for the provision of the service, in which case the user may freely choose not to register and/or contract the services.
The user declares and guarantees that all data provided by him is true and correct, and undertakes to keep it up to date. Changes may be communicated to the Data Protection Officer or to the address indicated in Section 2 hereof.
The user also acknowledges that the data required by Visto Immigration are necessary, adequate and not excessive to achieve the purposes expressed in Section 5 hereof, which would be impossible to comply with if said data are not provided.
Any false or inaccurate statement that occurs as a result of the information and data manifested, as well as the damages that such information may cause, will be the responsibility of the user.
The personal data requested from the user will be used for the following purposes:
To provide our service and fulfill your requests. We use your information to provide and maintain our Service, to process and fulfill your requests, to communicate with you about your use of our Service or changes to our Service, to respond to your inquiries, and for other customer service and business administration purposes. For example, when you sign up for a newsletter, we may use your personal information to deliver that newsletter to you.
Identification and authentication purposes. We may use your information for identification and authentication purposes. For example, when you enter your account login ID and password to log in to one of our registration or login portals, we use your login credentials to authenticate your identity.
Customization. We use your information to tailor the content and information we may send or display to you, to provide location personalization and personalized help and instructions, and to otherwise personalize your experience when using the Service. For example, if you allow us to collect geolocation data, we will use that information to deliver content close to your specific location and identify locations/business listings close to your location.
Marketing and Promotional Purposes. We may use your information to send you news and newsletters, event updates, and to communicate with you about new features, offers, events, or products, or to otherwise contact you about information that we think may be of interest to you. We may also use your information to display advertisements on our website (including to sell advertising space on the Service) and other unaffiliated websites and services.
Research and reporting. We may use your information to administer surveys and questionnaires (online and offline) for research and reporting purposes to help us better serve individuals by learning more about their needs and the quality of the products, services, and educational information we provide. Survey responses may be used to determine the effectiveness of our Service, various types of communications, advertising campaigns, and/or promotional activities.
Combining information. We (and our third-party business partners on our behalf) may merge, splinter, or otherwise combine information, including your personal information, for the purposes described above.
To comply with legal obligations. We may use your information to comply with our legal obligations or to exercise or defend our rights or the rights of others, including complying with requests from law enforcement or government authorities and participating in compliance audits.
To protect ourselves and others. We may use your information when we believe it is necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to the safety of any person, or to enforce this Policy, our Terms and Conditions, and the integrity of the Service.
De-identified data. We may also de-identify or anonymize your data in such a way that you cannot reasonably be re-identified by us or another party, and we may use such de-identified data for any purpose permitted by applicable law. To the extent that we de-identify any data originally based on personal information, we will retain and use that data in a de-identified form and will not attempt to re-identify the data.
The data that will be processed will not be used for purposes other than or incompatible with those mentioned above and that motivated its collection. Without prejudice to the foregoing, it is hereby stated that the recorded data may be used, in addition to the purposes for which they have been expressly collected, for the purpose of carrying out statistics, managing incidents or conducting market studies. However, if the personal data is processed for a purpose other than the one initially specified, a compatibility analysis will be carried out by Visto Immigration in accordance with the applicable regulations. Processing is only permitted if the original purpose is compatible with the new purpose or permitted in accordance with an independent legal basis. In such cases, the user will be informed of the changes in purpose or legal justification for the processing of their data. We remind the user that he/she may oppose the sending of commercial communications (unsubscribe) and stop receiving e-mails from Visto Immigration, notifying Visto Immigration in a reliable manner, which will proceed to interrupt it as soon as possible after receiving such communication. For these purposes, you may send an e-mail to the address indicated in Section 2, a postal mail addressed to the address indicated in Section 2 hereof, or directly follow the cancellation instructions detailed at the end of each e-mail from Immigration Visa.
We will use the information we collect about you for the following purposes:
If we want to use your information for any other purpose, we will ask for your consent and use your information only after receiving your consent and only for the purposes for which you give consent, unless required by law.
We will retain your personal information with us for an unspecified amount of time years after user accounts remain inactive or for as long as we need to fulfill the purposes for which it was collected, as detailed in this Privacy Policy.
By providing personal data to Visto Immigration, the user declares to fully accept and reserve the processing of the same by Visto Immigration. The user hereby grants his/her free, express and informed consent for Visto Immigration to use the data collected for the purposes indicated in Section 5 hereof, as well as its incorporation into a Visto Immigration database.
Visto Immigration carries out the treatment of the legitimized user in: (i) the contracting of the services of Immigration Visa by the user, in accordance with the terms and conditions made available to the user when filling out the service request form (prior to any contracting) and that the user (after reading), and if he agrees, can accept by marking the blank space included for such purposes; and (ii) the free, informed and unequivocal consent of the user, made after reviewing this privacy policy in which Visto Immigration informs the processing it will carry out of their data, and if it agrees, marking the blank space included for such purposes in the service request form. The processing of data that is not covered by any of the legal bases indicated above will be carried out if Visto Immigration deems it necessary to protect a legitimate interest and only in the event that it does not contravene the fundamental rights and freedoms of the user.
The data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes detailed in Section 5. In particular, personal data will be kept for as long as the business relationship is in force (and whenever the user has not previously requested its deletion) and for as long as obligations, indemnities and/or liabilities under the business relationship or for the services provided may be incurred. Visto Immigration informs that it will retain the information essential to identify the origin of the stored data for the duration of the client’s relationship with Visto Immigration and/or revocation by the user in accordance with Section 5 of this Privacy Policy and/or time required by applicable law.
Visto Immigration will maintain the confidentiality and reserve of the personal data collected and will not use such data for purposes other than those set forth in Section 5 hereof. Visto Immigration requires the signing of confidentiality agreements and the processing of personal data by its employees and third-party service providers who have access to the content of the databases (or include such obligations within the service contracts it signs with such providers, as indicated in the next paragraph).
The user’s personal data collected by Visto Immigration will not be assigned, sold, exchanged, transmitted and/or communicated to any third party unrelated to Visto Immigration without the user’s consent, except under legal obligation and/or for the purpose of providing services to the user. This does not include certain employees and service providers who allow Visto Immigration to keep the Website operational, to fulfil the purposes set out in Section 5 hereof and/or to provide services to the user, who have assumed the obligation to maintain the confidentiality of the data provided as well as undertake to comply with the applicable regulations on the protection of personal data. at the time of your hiring. The contracts with the service providers stipulate the object, scope, content, duration, nature and purpose of the data processing, the type of personal data, the categories of data subjects and the obligations and responsibilities of Visto Immigration and the contracted third parties.
In particular: Visto Immigration may share the personal information provided with the parent companies, affiliates, subsidiaries, related companies and/or intermediaries related to Visto Immigration.
Visto Immigration may share certain personal information provided by the user internally within Visto Immigration, with certain departments, such as administration, marketing or IT.
Social Media. Visto Immigration also uses social networks such as Facebook or Instagram and has integrated functions of such networks into its services. The user will only be able to use these social networks if he/she is registered on them and has logged in with his/her user on the corresponding social network. These social networks have their own privacy policies and their own terms and conditions, over which Visto Immigration has no interference or control.
Finally, you should be aware that Visto Immigration may (and Visto Immigration reserves the right to) disclose your information in the following cases:
Business Transfer: If we or our subsidiaries are acquired, merged, or invested by another company, or if any of our assets are transferred or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we collect about you to another company. As part of the business transfer process, we may disclose certain information about you to creditors, auditors, and outside advisors, including attorneys and consultants.
Compliance with Law: We may disclose your personal information to comply with the law, a legal process, a court order, or other legal process, such as in response to a court order or subpoena.
Protection and Facilitation of Rights: We may disclose your personal information when we believe it is appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations that may pose potential threats to the safety of any person, or violations of our Terms and Conditions or this Policy. This disclosure may also include the use of your personal information as evidence in litigation in which we are involved. In addition, we may disclose your personal information when necessary to help you exercise your rights under the Visto Immigration Terms and Conditions and this Privacy Policy.
Reasons related to public safety, national defense, or public health: In situations where there are substantiated reasons related to community safety, national defense, or public health, your personal information may be disclosed.
Aggregated, Anonymized, or Anonymized Information: We may disclose aggregated, anonymized, or anonymized information about you for any purpose permitted by applicable law.
Consent: We may disclose your personal information with your consent.
Visto Immigration declares its intention to adopt technical and organizational measures necessary to ensure the security, integrity and confidentiality of the data in accordance with the provisions of the LGPD in order to prevent its tampering, loss, consultation or unauthorized processing.
Visto Immigration does not guarantee absolute privacy in the use of the Website, since the possibility that unauthorized third parties may have knowledge of it should not be ruled out. The user acknowledges that the existing technical means that offer security are not impregnable and that even if all reasonable security precautions are taken, it is possible to suffer manipulation, destruction and/or loss of information. In the event that a security incident is detected and that it entails a significant risk to the data subject, such event will be reported without delay to the competent control authority, together with the corrective and palliative measures implemented and/or to be implemented.
Visto Immigration is not responsible for the loss or destruction of data by users. Visto Immigration also accepts no responsibility for possible damage caused by computer viruses.
Finally, you must also take steps to protect your information. Visto Immigration insists that you take every precaution to protect your personal information while you are surfing the Internet. At the very least, the user is advised to change their password periodically, using a combination of letters and numbers and ensuring that they are using a secure browser.
The user who owns the data may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality and deletion with respect to their personal data, in accordance with the provisions of the LGPD, as applicable. These rights may be exercised by the user himself through an e-mail addressed to the atendimento@vistoimmigration.com, or by any of the methods provided for in the applicable regulations referred to above. Visto Immigration may request the necessary data to validate the identification of the data subject.
The deletion of some data will not take place when it may cause prejudice to the rights or legitimate interests of third parties, or when there is a legal obligation to retain the data.
If you are located in the UK or EEA and are subject to national or local legal exemptions, you have certain data protection rights in certain circumstances. Please contact us if you wish to exercise any of these rights.
Visa-Immigration personnel whose duties are related to the processing of personal data are trained to ensure better protection of personal data and the rights of their holders.
The Website may contain links to third-party websites, with or without advertising content, whose privacy policies are unrelated to Visto Immigration. The linked sites have no relation with Visto Immigration and their existence in no way presupposes that there is any kind of suggestion, invitation or recommendation for the visit to the places of destination or any type of link or association between Visto Immigration and such sites. Visto Immigration is not responsible and will not be liable for the contents, use and activities of these websites, nor for the damages and losses, whether actual or occasional, material or moral, direct or indirect, that are suffered by users and that derive from the information contained in such websites or from the relationship that users may establish with third parties whose services have been published on the Website. Notwithstanding the foregoing, any comments on these sites will be useful to Visto Immigration in order to improve the services and/or ensure the integrity of the Site. Visto Immigration undertakes to do everything possible to avoid the existence of links to illegal content sites on any website.
At Visto Immigration, we recognize the importance of protecting children’s privacy. Our commitment to protecting the personal information of minors is unwavering. We may collect and process personal information from children under the age of 13, but only in compliance with all applicable laws and regulations, including obtaining consent from a parent or guardian as required.
If you are a parent or guardian and believe that we have collected personal information from your child without proper consent, please contact us immediately and we will take immediate action to resolve the situation.
For California Residents: We do not sell personal information of California consumers who are 16 years of age or younger unless we have obtained prior parental consent. If your child is under the age of 13, we insist on receiving parental or guardian consent for the collection and processing of their personal information. If your child is in the 13-16 age group, they can choose to allow the sale of their personal information. Our websites and services intended for children will incorporate age verification and ensure that the necessary consents are obtained.
For EU residents: We do not collect or process personal information from individuals in the EU under the age of 16 without the explicit consent of a parent or guardian. Our websites and services directed to children will include age verification and require obtaining the necessary consents.
When you access the Site, Visto Immigration may store some information on your computer in the form of a “cookie” or similar file. The Site uses cookies to (i) monitor advertising, (ii) compile data about the Site’s traffic, and (iii) improve users’ experience when using the Site.
The user should know that in order to browse the Website, it is not necessary to allow the installation of cookies sent by the Website. This may only be required in connection with certain services. The user can delete cookies from the hard drive of their computer, prevent access to their computer, either through their browser or by choosing the corresponding option when consulted about the possibility of using cookies for these purposes and in accordance with Visto Immigration’s Cookies Policy.
Cookies are information files that a website or provider of certain website services transfers to the hard drive of the user’s computer through the browser program. Cookies by themselves cannot personally identify the user (although they may contain the user’s IP address) but they can recognize the user’s browser, domain name of the website from which they linked to the Site, among other things). Visto Immigration reserves the right to hire the services of third parties to analyze and understand the users of the Site, who may not use the information compiled for purposes other than to improve Visto Immigration’s services.
The use of the Site by the user implies knowledge and full acceptance of the Privacy Policy of Visto Immigration and the Terms and Conditions of Visto Immigration, if any. The user also accepts the Immigration Visa Privacy Policy and the Immigration Visa Terms and Conditions when completing the request for services.
This is the current version of Visto Immigration’s Privacy Policy, updated on December 2, 2023.
Visto Immigration may, at any time and without prior notice, modify this Privacy Policy. Such modifications will be operative from their publication on the Site or provided that users are notified by any means, whichever occurs first. The user must keep himself informed of the terms included herein by entering periodically.
Disclaimer: The information provided on this profile is for general informational purposes only and should not be interpreted as legal advice or client solicitation. If you require legal advice for your specific case, you should seek the counsel of your own lawyer or legal counsel.
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